Increased adoption of mobile devices has brought increased productivity, reduced costs, and a collaborative workplace for employees, ultimately leading to a better customer experience. However, enabling mobility not only covers allowing employees’ access corporate network and data from mobile devices, but also creates a business transformation.
Transformations don’t occur in a day, and need long-term planning and development. To develop a successful Enterprise mobility Management key considerations, discussed here, can help you take advantage of your mobile workforce.
Plan for Long-term: A strategy, planned for the future, ensures you that everything happens as per the plan, wherein you should devise realistic regulations and policies, and avoid any unreasonable and lofty expectations and hype. Define your targets clearly, and create scalable policies, keeping in mind where your organization will be, in the near future.
Define Access Controls: In an organization, every user has access to a different level of network and resources, as per designation and job profile. Thus, the mobility solution should also define and document on what is accessible by whom, in an organization, enhancing the level of corporate security. This will let users know about their restrictions and rights, and IT managers to determine network requirements and security protocols, to host a successful mobility solution.
Privacy & Data Security: Enabling security for corporate data and network is the basic need of a mobility solution, but it doesn’t mean that employee’s privacy should be compromised. A strong policy ensures security, along with privacy of user’s personal data and information. So, you should plan and prepare infrastructure in order to strike the right balance of enterprise security and user privacy.
Enabling Teamwork: With field force employees deployed at different locations, at different times, it is imperative to have a solution that helps them perform as a team. You should decide on the approach to collaboration and information sharing among users, with relevant provisions and channels for real-time collaboration and seamless data exchange, respectively. Also, you should consider all the possibilities of data interception, and account those while developing any strategy.
User Experience: Though a mobility solution’s main aim is to enable enterprise security, while allowing employees use mobile devices, it shouldn’t prevent users from performing their task. User experience is also a vital component, to be considered for a successful enterprise mobility strategy. Delivering seamless experience, along with solid defense against any vulnerability and attack is the need of a successful strategy.
Timeline of Implementation: Drafting a killer strategy can take you to the top, or throw you down to the ground, depends on the implementation time frame. Map out the complete plan, starting from the immediate, or spread over time, implementation, prioritizing requirements. The main differentiating factor will be how quickly you are able to get the new system up and running.
Business process transformation, improved collaboration and communication, and increased productivity, combined with a secure mobile environment, taking into consideration, user experience and privacy, and implementation, needs a careful planning, for a successful strategy.